Intermittent errors with message queue

Incident Report for Telerivet

Resolved

It seems likely that the intermittent errors were caused by a new setting we were testing for certain message queues, including some queues that were processing a high number of messages when the errors occurred. We have disabled this setting for these queues and will continue monitoring to see if the errors recur.

Posted Feb 08, 2017 - 20:57 UTC

Monitoring

The errors with the message queue appear to have been resolved, however we are still investigating the root cause.

Posted Feb 08, 2017 - 09:45 UTC

Investigating

We are currently investigating intermittent errors with the message queue.

Posted Feb 08, 2017 - 09:17 UTC