Emails not being sent
Incident Report for Telerivet
Resolved
Outgoing emails were delayed between 01:08 and 01:55 UTC due to a DNS change made by Telerivet's transactional email service provider (SendGrid), which was incompatible with a configuration setting on Telerivet's servers. This issue has been resolved by updating a configuration setting on Telerivet's servers.
Posted Feb 14, 2023 - 23:12 UTC
Monitoring
Telerivet has implemented a workaround and emails are being sent now.
Posted Feb 14, 2023 - 02:06 UTC
Identified
Telerivet's servers are currently unable to send email due to an issue with our transactional email service provider.
Posted Feb 14, 2023 - 01:35 UTC